WHAT DEVICES CAN CHARGEBOX CHARGE?
All of our ChargeBox solutions have Apple Lightning, Micro USB and USB Type C cables fitted to charge all of the latest devices.
WHAT INFRASTRUCTURE DO I NEED TO INSTALL A CHARGEBOX?
Each ChargeBox requires a 13amp socket no further than one metre from the unit. If sockets are situated further than one metre away you must provide a suitable extension lead.
CAN MY CHARGEBOX BE CUSTOMISED WITH MY COMPANY BRANDING?
Please view the product details for the ChargeBox system you are interested in to see the branding options available.
WHY DO YOU PROVIDE A MANAGED SERVICE FOR PERMANENT INSTALLATIONS?
Our managed service is vital to ensure that we deliver an end-to end, hassle free service. We will take care of every aspect of your charging solution so that you don’t have to.
DO YOU OFFER A KEYPAD/PIN SYSTEM
We quickly discovered that it is impossible to provide a secure service when part of the security is left to the user. Our experience shows that PIN codes can be easily predicted, and seen from afar. We believe that a high-quality lock and key system backed by a complete audit trail is the most secure solution. It is also the easiest to use system from a customer perspective as well as the most hassle-free. We are extremely proud of our proven security track record across our estate.
WHAT HAPPENS IF A CUSTOMER LOSES THEIR KEY?
On installation of your ChargeBox you will be provided with a set of Emergency Keys which can be used to help a customer retrieve their device in the unlikely event of the customer losing their key. ChargeBox have a device retrieval process which should be followed in this eventuality.
CAN I GET REPORTS TO SEE HOW MUCH THE CHARGEBOX WAS USED?
ChargeBox can provide a data package if required, which would include a post-event report outlining the performance of the charging solutions provided.